We know that it can be frustrating when dealing with things that aren't working as well as you expect.

When you call our toll-free numbers you are getting Customer Service pros that understand the products we sell and the processes by which we sell and ship them. They are not however trained in technical support and warranty repairs. Below are listed the numbers we use most frequently for dealing with the actual people who back up the products they make, that we sell. Feel free to call them. Be aware that while these people are there to assist you, it is often wisest to call at the beginning or end of the day or on the weekends to avoid waits.

Please feel free to call us during our business hours (9-6 CST M-F, 9-4 Sat) for general advice and assistance, but understand that we don't have all the capabilities that you can get by calling the numbers below.

Check out our Return Policy if you have a question about returns.

Brand Product Support Hours (CST)
Blade 877-504-0233 M-F 8AM-7PM, Sat 8AM-5PM, Sun 12Noon-5PM
E-flite 877-504-0233 M-F 8AM-7PM, Sat 8AM-5PM, Sun 12Noon-5PM
Futaba 217-398-8970 M-F 8AM-5PM, Sat 10AM-3PM, Sun 11AM-4PM
Great Planes 217-398-8970 M-F 8AM-5PM, Sat 10AM-3PM, Sun 11AM-4PM
Hangar 9 877--504-0233 M-F 8AM-7PM, Sat 8AM-5PM, Sun 12Noon-5PM
Heli-Max 217-398-8970 M-F 8AM-5PM, Sat 10AM-3PM, Sun 11AM-4PM
Hobbico 217-398-8970 M-F 8AM-5PM, Sat 10AM-3PM, Sun 11AM-4PM
HobbyZone 877-504-0233 M-F 8AM-7PM, Sat 8AM-5PM, Sun 12Noon-5PM
ParkZone 877-504-0233 M-F 8AM-7PM, Sat 8AM-5PM, Sun 12Noon-5PM

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